Returns & Exchanges Policy
You may return most new, unopened items within 30 days of delivery for a refund. Returns must be in original condition.
NO RETURNS OF CUSTOMIZED OR CLEARANCE MERCHANDISE are allowed. ALL SALES ARE FINAL on clearance items. NO RETURNS OF GOAL POSTS, POST PADS or SCRUM MACHINES are allowed.
No items in the "Team Stores" of Ruggers Rugby Supply are eligible for return - these items are made individually and cannot be exchanged or returned.
If you received free shipping on the initial order, you will be charged for that shipping if the items are returned.
From the time that we receive your package, you can expect your refund to be processed in 1-3 business days.
If you need to return an item, and the return meets the above qualifications, ship it to:
Ruggers Rugby SupplyAttn Returns
121 Union Street
West Springfield, MA 01089